1. You can cancel any product in your order that is priced below ₹3000/US$40 before we ship. We make most items on order, so cancellation of higher priced items is not possible.
2. Cancellation of any order is not possible 3 days after placing the order.
3. Cancellation of any order is not possible after shipment.
4. Custom orders can not be cancelled.
5. Please email us on info@shahgems.com for any further queries.